img_logo

Troubleshooting & FAQs

Troubleshooting
& FAQs

The Swimables website features a comprehensive Troubleshooting & FAQs section to assist you with resolving common issues and answering frequently asked questions. This resource is designed to provide quick solutions, saving you time and ensuring a seamless experience with our products.

The Swimables website offers a detailed FAQs section to provide quick answers to common questions and enhance your user experience.

Will the Swimables Hose Cuff be compatible with my hose, and how do I install it?

The Swimables Hose Cuff is compatible with hoses measuring 1.5 inches in diameter. To install, remove the existing cuff by cutting it off, then apply a generous amount of RTV silicone to both the new cuff and the hose. Finally, securely tighten the cuff onto the hose by turning it counterclockwise.

My pool pole tip is damaged. Can I use the Swimables Universal Stainless Steel Pole Adapter to continue using it?

Yes, the Swimables Universal Stainless Steel Pole Adapter can be used to repair a damaged pool pole. Simply cut off the damaged tip, insert the adapter, and secure it by tightening the provided screw. If your pole does not have a pre-drilled hole, use a drill to create it for proper installation.

How can I determine the correct amount of DE to add to my DE filter?

The Swimables Multi-Measuring DE Scoop includes a comprehensive chart that provides precise measurements for DE based on your filter size. Additionally, the chart offers guidance for measuring Cyanuric Acid, Soda Ash, and Sodium Bicarbonate, ensuring accurate chemical dosing for your pool.

Is the Swimables Check Valve corrosion-resistant for use with a saltwater pool system?

Yes, all Swimables Check Valves are designed to be corrosion-resistant, making them suitable for use in saltwater pool systems.

I need to replace my water leveler float but am unsure of its size. What sizes are available from Swimables?

The Swimables Water Leveler Float is compatible with 3/8" fittings and includes an adapter to accommodate 1/2" fittings, ensuring versatile compatibility.