Sina Industries/ Swimables is a manufacturer of aftermarket replacement pool products, serving pool professionals worldwide. Our headquarters are located in California, USA.

This Privacy Policy outlines how Sina Industries/ Swimables collects and utilizes the personal information you provide to us through our website, Swimables.com, and when you interact with us on social media platforms (together referred to as the “site”). We detail how this information is utilized, including any sharing practices, and also provide information about your options regarding our handling of your data. Additionally, we explain how you can reach out to us with inquiries or requests concerning your privacy.

By utilizing the site, you consent to the collection and utilization of your personal information in accordance with this policy.

We gather both personal and non-personal information from you to enhance and refine our products and services. "Personal Information" refers to data that directly identifies you, such as your name, email address, shipping and billing details, phone number, and payment information like credit card numbers. On the other hand, "Non-Personal Information" pertains to information related to you but doesn't specifically identify you, such as the type of device or browser you use to access our site (mobile, desktop, tablet, etc.).

We might gather the following personal information from you:

• Contact Information: This includes your name, email address, postal address, and telephone number.
• Date of Birth
• Billing Information: While we don't store this data on our servers, it may include your credit card number and billing address, even for recurring or subscription purchases.
• Unique Identifiers: These can consist of your username, account number, and password.

• Details regarding your computer or device, such as IP address, visit time and date, browser type and version, operating system, and device make and model.
• Your activity on our site, including the pages you visit, time spent on each page, and referring and exit pages.
• Various information, such as product wish lists, shopping carts, order history, site searches, product and marketing preferences, browsing patterns, and other available statistics and data points. This may also include details provided in survey responses or feedback you provide to us.
• Contact details of friends or other individuals you wish us to contact or connect with.
• Information provided through social media networks when accessing our site via these platforms. This could encompass your online engagement activities like "likes," location details, friends lists, and other pertinent information based on the social network involved.

We acquire both personal and non-personal information through the following methods:

• Directly from you, which may include interactions on the site, email correspondence, text messages, and other electronic communications exchanged between you and us. 
• Indirectly from you, utilizing automated methods such as our servers logging your IP address and associated data.
• From third parties and through technologies like cookies and web beacons.

By submitting a copy of your receipt, you are authorizing us to gather all the information included in the receipt. This may encompass details such as the purchased items, quantity, individual item prices, total purchase costs, applied discounts, store information and the payment method used.

When you browse the site, interact with our online advertisements (including those on third-party websites), or engage with our social media pages, we utilize automated means via third-party technologies such as cookies, web server logs, and web beacons to collect specific information about you, your device, your online behavior, and your site usage. For instance, during your site visit, we may capture your IP address, unique device identifier, or geolocation data to provide certain features or functionalities. Further detailed below, we may also gather data regarding your browsing patterns and usage habits using various web-based technologies like cookies and web beacons. Additionally, we may employ these technologies to track your online activities across third-party websites or other online services (known as behavioral tracking). Although the automatically collected information may primarily consist of statistical data and might not contain personal details, we reserve the right to retain or link it with personal information obtained through other channels or from third-party sources, for any of the purposes outlined in this policy.

Cookies, small text files sent by websites (like the site) to your computer or other Internet-connected device, serve to uniquely identify your browser or store information and settings within it. Your browser may provide instructions on how to receive notifications for specific types of cookies and how to limit or disable them. However, it's worth noting that without cookies, some features of the site may not be accessible.

In addition to cookie-based information, our web servers may log various details, including your operating system type, browser specifications, domain, system settings, language preferences, and the geographical location and time zone of your device. These web server logs might also record details like the web page that referred you to our site and the IP address of your Internet-connected device.

To regulate the collection of this information by web servers, we may utilize tags known as "web beacons" on our web pages, emails, advertisements, or content. These web beacons are essentially computer instructions that establish connections between web pages and specific web servers and their associated cookies. Sometimes referred to as clear gifs, pixel tags, or single-pixel gifs, web beacons also monitor engagement levels, visitor counts, and various other statistics.

In our operation of the site or our social network pages, we may employ third-party web analytics services such as Google Analytics. These service providers utilize technologies like cookies, web server logs, and web beacons to aid in the analysis of visitor interactions with the site. We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

The data gathered through these methods, including IP addresses, is shared with these service providers, who utilize it to assess website usage patterns. You have the option to disable these analytics services from analyzing your browsing activities on this site. It's important to note that providers of third-party web analytics services have their own terms of service and privacy policies, and we lack control over how these providers handle the information they collect.

We may also engage third-party advertising networks that utilize cookies, web server logs, and web beacons across our websites and emails, as well as on third-party platforms. These networks gather data to deliver tailored advertisements for products and services matching your interests, which may include offerings from companies not affiliated with us. These advertisements may appear on the site, other websites, or social media platforms. This process aids in both managing and evaluating the effectiveness of our marketing strategies. For further insights into advertising networks and to opt out of interest-based advertising, please visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/.

Currently, there's no universally accepted standard procedure for processing and responding to Do Not Track requests from browsers. Please be aware that the site does not currently acknowledge these Do Not Track requests. For more information on "Do Not Track" requests, you can refer to https://allaboutdnt.com/.

The information we gather serves various purposes, including:

• Provision of the site, our products, and services to you.
• Identification and communication with you, encompassing marketing and promotional communications through diverse channels, even upon your return to the site.
• Response to your inquiries and requests, as well as notification regarding the site, our services, your orders, or your account status.
• Fulfillment of your purchase orders and servicing of transactions.
• Monitoring, analysis, and enhancement of the site and our offerings.
• Customization of advertisements displayed to you on our site and other platforms.
• Operation, assessment, and enhancement of our business operations.
• Compliance with legal obligations, relevant industry standards, and our internal policies, including enforcement of this policy and our Terms and Conditions.
• Collection of debts owed to us, if necessary. If we utilize your personal information in additional ways, we will provide notice to you at the time of data collection.

We may also share aggregated information about our users or visitors to the site, as well as data that does not directly identify any individual.

We may disclose personal information collected or provided to us in accordance with this privacy policy:

• Internally within our company and to our subsidiaries and affiliates.
• To contractors, service providers, and other third parties engaged to support our business operations, all of whom are contractually obligated to maintain the confidentiality of personal information and utilize it solely for the purposes for which it was disclosed. This includes the processing of financial information for one-time or recurring payments for goods or services.
• To a purchaser or successor entity in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company's assets. This transfer may occur as part of a going concern or as a component of bankruptcy, liquidation, or a similar proceeding, during which personal information held by our company about our site users would be included among the assets transferred.
• To fulfill the purposes for which the information was provided by you.
• For any additional purposes disclosed by us at the time of information collection.
• With your explicit consent.
• If we deem disclosure necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others. This may include sharing information with other companies and organizations for the purposes of fraud prevention and mitigating credit risk.

If you do not wish to have your email address or contact information used by the Company to promote our own or third parties' products or services, you can opt out by sending an email request to info@swimables.com. If you receive a promotional email from us, you can request to be omitted from future email distributions by sending a return email. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions. Additionally, you may still receive certain operational emails regarding your account, orders, or other non-promotional materials.

California residents may have additional personal information rights and choices. Please note that we do not sell your personal information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to info@swimables.com. However, please be aware that we do not currently sell data that would trigger the statute's opt-out requirements.

Please note that if you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the site, including User Contributions, are governed by our “Terms of Service.”

Sina Industries/ Swimables is located in the United States. If you are located outside the United States, your personal information may be transferred and processed within the United States as part of our normal business operations. Data protection laws vary by country and may differ from those in your country. By using our website or services, you consent to the transfer and processing of personal information by Sina Industries/ Swimables and our third-party service providers who perform services on our behalf based on our instructions.

You can review and change your personal information by sending us an email to info@swimables.com to request access to, correct, or delete any personal information you have provided to us. We may not be able to delete your personal information without also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we cannot verify that the request to access, change, or delete information came from you, we may not be able to comply with your request.

Our contact information is at the end of this Policy.

This site is not directed at children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen. If we become aware that we have inadvertently received personal information from a visitor under thirteen, we will delete the information from our records. If you are between 13 and 16 years old, you must get consent from your parent(s) or guardian(s) before accessing the site. If we become aware that we have received personal information from a visitor aged 13-16 without parental consent, we will delete the information from our records.

You may request to review, change, or delete your personal information or that of your minor child. To make such a request, please contact us. Our contact information is at the end of this Policy.

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@swimables.com or mail a request. Our contact information is at the end of this Policy.

Please allow 30 days for us to process your request.

If you are within the European Union, you are entitled to certain information and have specific rights under the General Data Protection Regulation (“GDPR”). These rights include:

• The right to request access to your data that we store and the right to rectify or erase your personal data.
• The right to seek restrictions on the processing of your data.
• The right to object to the processing of your data and the right to the portability of your data.
• The right to withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal.
• The right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.

We will retain any information you choose to provide to us until the earlier of: (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Please contact us to invoke any of these rights if they apply to you.

We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and website traffic are encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Do not share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Website.

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or their privacy practices.

We reserve the right to make changes to this policy at any time, so please review it frequently. It is our policy to post any changes we make to our privacy policy on this page. Changes to this policy will take effect immediately unless otherwise noted. If we make material changes to how we treat your personal information, we will notify you by email to the address we have on file. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our site and this privacy policy to check for any changes. Your continued use of the website after being notified of, or becoming aware of, a change in this policy is your affirmation that you have read and understood this policy, agree to it, and agree to be bound by it.

To ask questions or comment about this privacy policy and our privacy practices, please contact us at:

21025 Osborne St Canoga Park, CA 91304

Email: info@swimables.com